The Marriott travel Agent is booming and doesn’t show any signs of slowing down. The business is expected to generate over $870 billion USD in sales in 2023, and it will only grow in the upcoming years. Therefore, this is the best moment ever if you’ve ever considered working as a Marriott travel agent. Anyone may fulfill their ambitions of becoming a travel agent because Boardwalk Travel Agency makes it so simple to get started! Marriott is one of the key brands that Boardwalk works with. Here are the requirements to become an agent now if you enjoy booking vacations with Marriott hotels and resorts.
What Does a Marriott Travel Agent Do?
A travel agent serves as an intermediary between the client and different travel agencies and opportunities. Helping customers plan, schedule, and enjoy their trip to the fullest is your responsibility as a travel agent. Here is a brief rundown of every step involved in working as a travel agent for Marriott and other well-known travel companies.
Organizing
The majority of individuals are aware of their destination, yet their first thought is always, “What can I do there?” Every location has its own special features and attractions, and it is your responsibility to suggest options based on the requirements and preferences of the client.
Let’s take an example where a 35-year-old lady calls you to make reservations for a family-friendly Florida trip. Throughout the planning stage, you will need to ask her about things like:
Budget: How much can she spend on entertainment and lodging, and how much is she willing to spend?
Preferences: Is her family more of an outdoor crowd or do they adore Disney? Which types of activities are their favorites?
Family Type: Do the children in the family have little children or are they older? The ages of the children must be taken into account when making any reservations or plans.
Trip Length: How long will they be in their intended destination? What are their main objectives for the journey?
Travel Agent Booking
Since it will impact all other stages of their trip preparation, this phase is essential. Therefore, in order to perform your job effectively, it is essential that you gather as much knowledge as you can.
It’s one thing to know what your client wants to do, but it’s quite another to schedule everything. You must know who to call and how to make reservations for a third party as a travel agent. You must take into account things like:
Timeline: Is your client making reservations well in advance or is he or she looking for a last-minute trip? Tickets for some attractions might not be available too long in advance, or if it’s a last-minute trip, they might be sold out.
Cost: How flexible and what is your client’s budget? To assist customers save more money, you should ideally be able to find ways to provide them discounts and benefits. Your gain is their delight.
limits: Before making any final plans, you should review any rules and limits that may apply to certain attractions or lodgings. For instance, does the company provide dietary adjustments if necessary when you book a dinner theater? What occurs if a person has a gluten or dairy sensitivity?
Logistics: What is the distance between the client’s lodging and their favorite attractions? What form of transportation will they use to travel to these locations, and how long will it take? Additionally, since delays and setbacks are inevitable, especially if the client is unfamiliar with the location, you must account for them.
Pleasure
It’s your responsibility to make sure your client has the best possible trip once everything has been planned and confirmed. Providing a thorough and precise itinerary is the best way to accomplish it. Everything your client needs to make the process as simple and efficient as feasible should be included in this paper.
The following are some possible components of the itinerary:
Flight Details: You must give your client the dates, timings, and airport details if you are scheduling a flight to a certain location.
Booking or Confirmation Numbers: A lot of lodgings and attractions need to be verified in some way. It should be simple to print or obtain these numbers.
Tickets and/or Vouchers: Your client need tickets that are printed with the correct names and dates. Free vouchers must also be included in the schedule if you are able to obtain them.
Timelines: You can give your customer helpful instructions on how and when to go to their next destination, even though you have no influence over their travel plans. For instance, you can let them know to leave 90 minutes ahead of their planned arrival time, just in case, if a museum or monument is an hour away due to traffic.
Customer service calls: You should be on hand to help your clients with any problems they may be having with their reservations.
Being in charge of their itinerary makes it simpler for you to know what to do in the event of an issue.
Why Become a Marriott Travel Agent?
Despite not having a direct job with Marriott, you will have access to many of its hotels and resorts worldwide. One of the leading hotels in the globe is Marriott. It will be simpler to accommodate your clients and make sure they enjoy the greatest trip possible if you have such a stellar reputation and a large list of hotels. Additionally, you can make reservations with other companies like Hilton, Disney, and many more since you will be working as an independent agent for Boardwalk. This implies that you can increase your clientele and provide better customer service.
Top Benefits of Becoming a Marriott Agent with Boardwalk
 Travel Agency
As you can see, working as a freelance travel agent can be very demanding, but it can also be very fulfilling. The best part is that Boardwalk Travel Agency offers these fantastic perks to independent Marriott agents, making it even better.
Adaptability
In order to receive your next payment as a travel agent for a larger company, you must fulfill quotas and deadlines. You are not required to manage any minimum sales or clientele at Boardwalk. You are free to work as much or as little as you like. This adaptability makes it simple to start a flexible work-from-home profession or add “travel agent” as a side gig.
High Rates of Commission
The fact that they take a sizable cut off the top is another major drawback of working as a travel agent for a large corporation. At Boardwalk, we provide 70% commission rates because we think that agents should be empowered. These rates are not only the highest in the sector, but they are also sufficiently high to let you to concentrate on providing excellent customer service rather than closing deals. We support having excellent agents who are concerned about the travel experiences of their customers. You can therefore concentrate on fewer clients while still earning a sizable income by offering such a large commission. Additionally, your commissions will increase as you work more, giving you greater financial flexibility.
Lots of Help
As previously stated, working as a travel agent can be challenging, particularly if you are managing several clients at once. There may also be a rather high learning curve if you have no prior experience working as a travel agent. Therefore, Boardwalk Travel Agency provides thorough user support to ensure your success. Our staff can guide you through the next steps if you have any questions or run across a problem for which you are unprepared. From lost tickets to missing reservations, we’ve witnessed it all. If a query seems too basic or easy, don’t worry; we’re always here to help.
Benefits of Traveling
Giving clients hefty discounts and benefits while assisting them in booking their ideal trips might be a strong incentive to take a trip yourself. Fortunately, Boardwalk provides agents who fulfill certain conditions with travel benefits and savings.
Rates and benefits may be drastically reduced as a result of these benefits. You’ll often be able to visit a few of your ideal locations considerably sooner than you may have imagined. Additionally, those benefits will only increase in value as Boardwalk expands and strengthens its alliances with other airlines and associated sectors.
What it Takes to Be a Successful Marriott Travel Agent
Regardless of expertise, anyone can become an independent agent, but there are certain difficulties in the business. Your workload will be more flexible and under your control, but in order to provide the greatest service, you must still make use of all available resources and training programs. Here are some suggestions for what you might need to succeed at Boardwalk Travel Agency and deliver top-notch travel agent services.
Self-Starter Mentality
As a travel agent, you will usually get calls or requests from various customers. You have no say in who you collaborate with or how many clients you are given, and you are required to reach specific quotas in order to remain employed.
However, it can be challenging to find enough time to complete your task when you have complete control over your calendar. To succeed, you must keep a consistent workload, regardless of whether this is your primary source of money or a side gig. The following choices can assist you in putting yourself in work mode more frequently:
Establish a Specific Workspace: While there are many advantages to working from home, there are also many potential distractions. Setting up a specific workspace makes it simpler to focus and complete the many things on your to-do list.
Establish a timetable: It’s a good idea to have a regular timetable, even if you are not required to clock in and out for a specific shift. As you become accustomed to the burden, you can increase the amount of time by a few hours at first.
Reduce Distractions: Despite being at a dedicated workspace, it’s still easy to become sidetracked. You can refrain from using your phone for non-work-related activities, for instance. In a similar vein, using headphones can help you block out outside noise and maintain concentration while working.
People Skills
Working closely with your clients—typically over the phone—is the primary responsibility of a travel agent. You can communicate by SMS and email, but it’s easier to discuss specifics over the phone. Therefore, during the workday, you need to be able to communicate with a wide range of people. Luckily, these discussions should be very pleasant because you’re assisting them with your trip arrangements. But you also need to know how to deal with complaints because issues can arise that are beyond your control.
Selling various vacation packages and making recommendations are two other abilities that might help you succeed. You can make more money the more you sell because your sales commission is so large. The best part is that you’re giving your customers the greatest travel experiences possible, so they’re receiving a fair return on their investment.
A Love of Travel
You don’t have to work a day in your life when you are passionate about your career. You may express to your clients your admiration for anything travel-related as a travel agent. Your clients may get more enthusiastic about their own travels and adventures if you are enthusiastic about organizing and scheduling a vacation. The best part is that it will be much simpler to make plans for yourself because you are already working on them for others. Additionally, you can save money and visit more destinations because Boardwalk Travel Agency provides its agents with discounts and benefits.
Lastly, you can begin promoting packages and deals based on your personal experiences as you begin to travel more.
It’s lot simpler to convince others to support the notion when you can describe how it operates based on personal experience. This is a win-win scenario.
Basic Hardware
In this field, having the appropriate attitude and disposition can help you succeed, but you also need the right equipment to do the task. You only need a computer, an internet connection, and a phone to answer calls because this is a work-from-home business.
As your company expands, you can choose to purchase additional equipment (an additional monitor, a headset, an improved desk or chair, etc.). However, when you first start out, all you need to do is be able to book and speak. That’s it!
Become a Marriott travel agent With Boardwalk Travel Agency
Let Boardwalk trip Agency assist you in realizing your trip goals if you’re prepared to do so. You may take control of your life as an independent agent and begin making the money you desire while working at a job you enjoy. Enroll in our program to begin assisting clients right now!
Marriott Travel Agent FAQ
What is a Marriott travel agent?
A professional with expertise in scheduling and overseeing stays, packages, and experiences at Marriott’s hotels and resorts worldwide is known as a Marriott travel agent.
How can I work as a travel agent for Marriott?
By registering on Marriott’s travel agent portal, finishing the required training, and meeting the company’s eligibility requirements, you can work as a Marriott travel agent.
Are there any exclusive rates for Marriott Travel Agents?
Yes, travel agents can experience Marriott hotels at a lower cost thanks to special discounted rates offered by Marriott, such as the Fam-Tastic program.
How can I schedule a client’s stay?
Use the client’s information to finish the reservation after logging in to the Marriott Travel Agent Portal and searching for the preferred property.
Is it possible to change or cancel a reservation?
Yes, you can use the portal or get in touch with Marriott’s customer support to manage reservations directly.
